Client Services Manager
About the role We are looking for a Client services manager to join our team in Madrid. In this role,…
Client Services Manager
About the role
We are looking for a Client services manager to join our team in Madrid.
In this role, you will support the day-to-day relationship with clients and agents, helping ensure a professional and service-oriented experience.
We are looking for someone who enjoys working with people, has a strong service mindset and is eager to learn. An interest in sports is important, as it will help you understand the nature of the industry..
Key Responsibilities
- Support the day-to-day relationship with clients and agents
- Understand and adapt to the different needs of clients and agents
- Adapt to the different needs and working styles of clients and agents
- Support the team with daily coordination and operational needs
- Learn the specific processes and responsibilities of the role through on-the-job training
Requirements
- Degree in Business Administration, Marketing or a similar field.
- Genuine passion for sports and a strong interest in the sports industry
- Fluent written and spoken English
- Strong interpersonal and communication skills
- A proactive attitude and willingness to learn
- Strong service mindset
- Organised, proactive and solution-oriented.
Nice to have
- Additional languages would be a plus
What we offer
- The opportunity to develop your career within the sports industry
- Training and support to learn the specific requirements of the role
- A dynamic and collaborative working environment
- Opportunities for professional growth and development.
Click here to apply and upload your CV and cover letter: